Coordn8 ("we", "us", or "our") operates the Coordn8 mobile application and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Account information. When you create an account, we collect your phone number, email address (optional), display name, date of birth (for age verification), and profile photo (optional).
Location data. Coordn8 requires access to your device location to signal departures, find nearby spots, and coordinate handoffs. We collect precise GPS coordinates while you use the app. With your permission, we may access your location in the background during active coordination sessions only.
Vehicle information. You may optionally save vehicle details (make, model, color, and license plate) in the app to help complete handoffs. License plate is Sensitive: it is not shown on a public profile. It is revealed only to your matched partner during proximity-based handoff when needed to identify the right car.
Usage data. We collect information about how you interact with the Service, including swap history, departure signals, and coordination activity.
Contacts. With your permission, we access your contacts solely to let you send parking heads-ups to people you know. We do not store your contact list on our servers.
Device information. We collect device identifiers, operating system version, and push notification tokens to deliver alerts and maintain service quality.
2. How We Use Your Information
- To operate, maintain, and improve the Service
- To match departing drivers with arriving drivers in real time
- To send push notifications, SMS alerts, and coordination updates
- To enforce our community standards and Terms of Service
- To detect, investigate, and prevent fraudulent or harmful activity
- To process subscriptions and in-app purchases through Apple App Store
- To comply with applicable laws and regulations
- To send you occasional emails about service updates, announcements, and offers (you may opt out at any time)
3. Information Sharing
We do not sell your personal information. We share information only in the following circumstances:
- With other users. With matched partners during an active handoff only: your display name, proximity distance, and vehicle details needed to find each other (including license plate when proximity-reveal applies). Precise location is not shared with other users except as required for that handoff. Precise location is Sensitive: it is not kept forever — we retain it under encryption for up to 90 days for coordination and safety, then delete or coarsen it. It is not sold or used for advertising. License plate and identifying vehicle details are shared only with your matched coordination partner during an active handoff (proximity-reveal), not as a public profile field.
- Service providers. We use trusted third-party services including Firebase (Google LLC) for authentication and data storage, Resend for email delivery, and Stripe for identity verification. These providers process data on our behalf under contractual obligations.
- Legal requirements. We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
Account. We retain account information while your account is active or as needed to provide the Service.
Sensitive location (precise GPS / handshake coordinates). Retained under encryption for up to 90 days for coordination integrity and safety review, then deleted or coarsened to a non-identifying area. Live session location is removed from the active map when the handoff ends.
Other coordination / operational logs (non-precise). Swap history and non-precise coordination metadata may be retained under a separate operational policy (up to 24 months for those logs).
You may request deletion of your account and associated data at any time through the app (Settings → Delete Account) or by contacting us at privacy@coordn8.co.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications
- Port your data to another service
To exercise any of these rights, contact us at privacy@coordn8.co.
6. Children's Privacy
The Service is not directed to children under 16 years of age. Users must be at least 16 years old to register (18 in certain jurisdictions). We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us and we will promptly delete it.
7. Location Data — Additional Disclosures
Coordn8's core functionality requires location access. Location data is used exclusively to facilitate parking swaps and is not sold or shared with advertisers. Background location access, when granted, is used only during active coordination sessions and is suspended when no session is in progress. Sensitive precise location. Exact coordinates used for matching and handoffs are treated as Sensitive: encrypted at rest under our key-management controls, retained up to 90 days, then deleted or coarsened. Background location is not used to build a permanent parking history for advertising.
8. Security
We implement commercially reasonable security measures to protect your information. However, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via push notification or email. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Coordn8
Email: privacy@coordn8.co
Website: coordn8.co
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